Privacy Policy

Introduction

At Bill Media Enterprises, we are committed to protecting the privacy and security of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our videography and photography services or visit our website.

Who We Are

Bill Media Enterprises
Head Office: 330B Soho Road, Handsworth, Birmingham, B21 9NA
Email: info@billmediauk.com
Phone: 0121 554 9100
Website: https://billmediauk.com/

What Information We Collect

We collect and process the following types of personal data:

1. Information You Provide to Us

Name, email address, phone number, and postal address when you inquire about or book our services.
Payment details when making a booking or purchasing services.
Personal preferences, event details, and other relevant information required to provide our videography and photography services.
Any communication you send us via email, phone, or online contact forms.

2. Information We Collect Automatically

Website Usage Data: IP address, browser type, device information, and pages visited when using our website.
Cookies & Tracking Technologies: To improve user experience, we use cookies to track website activity. You can manage cookie settings in your browser.

3. Media Content Collected During Events

Photos and videos captured at weddings, corporate events, and other occasions as per the service agreement.
In some cases, we may collect consent from individuals featured in the content.

How We Use Your Information

We process personal data for the following purposes:
✔ Service Delivery – To provide videography and photography services, process bookings, and communicate with clients.
✔ Customer Support – To respond to inquiries, requests, and feedback.
✔ Marketing & Promotions – To send newsletters, special offers, or promotional content (only if you opt-in).
✔ Legal & Business Obligations – To comply with UK laws, process payments, and maintain records.
✔ Website Improvement – To enhance user experience through analytics and website performance tracking.

How We Share Your Information

We do not sell or rent your personal data. However, we may share information in the following cases:

With Service Providers – Trusted third-party partners (e.g., payment processors, delivery services) assisting in service fulfillment.
Legal Requirements – If required by law or to protect our business, rights, or users.
Client-Approved Usage – If agreed upon, we may feature selected work (photos/videos) in our portfolio, website, or social media.

Data Security & Retention

We implement strict security measures to safeguard your data. Your information is stored securely and only accessed by authorized personnel. We retain personal data only as long as necessary to provide services or comply with legal obligations.

Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

Right to Access – Request a copy of the personal data we hold about you.
Right to Rectification – Request corrections to inaccurate or incomplete information.
Right to Erasure – Request deletion of your data when it is no longer needed.
Right to Object – Opt out of direct marketing communications.
Right to Restrict Processing – Request limited use of your data in certain circumstances.
Right to Data Portability – Request to transfer your data to another service provider.

To exercise your rights, contact us at [Insert Your Email].

Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyze visitor trends. By using our site, you agree to our use of cookies. You can manage your preferences in your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies, and we recommend reviewing them separately.

Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect data from minors without parental consent.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review it regularly.

Contact Us

For any privacy-related inquiries or to exercise your rights, please contact: